21st September, 2013 will forever be etched in
the history of Kenya. That was the day
that shoppers at Westgate Mall were mercilessly attacked by gunmen in broad daylight.
We lost 72 of our loved ones, some of them children and it hurts us very
deeply. Some 61 people are still reported missing and over 180 people were
injured. We have been a nation in mourning this week, trying to make sense of
what happened to unarmed civilians.
As the events of that Saturday morning unfolded, what
initially appeared to be a robbery gone wrong slowly turned out to be a siege that
would last four days. During those first hours of confusion, it is
understandable that information was scarce and unreliable. But as the media
houses rapidly shut down on communicating anything to the public as they waited
for “official truth” from the responding government agents, the real machinery
of terror reared its ugly head.
In the subsequent lull driven by a media campaign dubbed
#WeAreOne, the gunmen identified themselves as Al-Shabaab on twitter. While the
Kenyan media completely shut down on giving any information other than “official
truth”, Al-Shabaab agents through their twitter accounts and through their
representatives fed social media and the international press a consistent
barrage of threats and intimidating rants aimed at driving fear among the
masses.
This is where we were failed. While Kenyans were told over and over that “now
is not the time to question” the international press had broadcasted the
threats and intentions of a terrorist organization to the whole world. In that
time, when we were grieving, and still trying to come to terms with the events,
the terrorist had taken center stage and were literally bragging off their
success in the Mall attack and our government was still not communicating.
It soon became clear that government was reluctant to give
consistent and honest updates in a timely fashion. We have a situation where
the Cabinet Secretary for Foreign Affairs confidently tells the international
media that there was a woman among the attackers, of whom some were believed to
be citizens from nations other than Somalia or Kenya, and then the Cabinet
Secretary For Internal Security denies repeatedly that there were any women
among the attackers. While all this was
happening, a blog mysteriously turns up on social media, which informed that
Samantha Lethwaithe AKA the “White Widow” was the woman leading the attack
inside the mall.
When it came to the propaganda that followed the Westgate
Attack, the Al-Shabaab was way ahead of government. While the Kenyan officials
waited several hours to address the public, the Al-Shabaab leadership had a
representative named Abu Mansur in direct contact with the international media
and giving several interviews on why they attacked the Mall and what their
future intentions and demands were. They disputed the figures released by the
government of those who had died, they disputed the information released that
the mall was secure, they disputed that there were no hostages inside the mall
by Sunday night.
Al-Shabaab’s strategy to drive terror through information
worked very well because of our government’s response. While the government
kept insisting that the situation was in control and would end very soon, it
dragged on for 4 days. While the government claimed that “most” hostages were
released, there were no images of any released hostages after Saturday. While
the government said that the situation was coming to a final push on Sunday
night, we heard gun fire and explosions on Tuesday morning.
The lack of consistency in informing the public was
epitomized in Joesph Ole Lenku, who announced that the dark plumes of smoke
rising out of the building were “burning mattresses.” Hours later, the “mattresses”
were still burning and the roof of the parking area had caved in.
When Kenya invaded Somalia in October 2011, operation Linda
Nchi was a push to end the menace of Al-Shabaab and to secure our borders, and
our government was very cocky and self assured. KDF forces were consistently
giving updates to the press through regular briefings and the media was allowed
to be embedded with the forces on the ground. The campaign was run very
smoothly according to our officials, “the official truth” was that KDF had
captured, killed or subdued Al-Shabaab fighters in each and every town they
controlled up to Kismayu. We were told confidently that the Al-Shabaab threat
had been contained and that KDF forces were now ‘re-hating’ under AMISOM.
Two years later, the same government of Kenya is caught
unprepared and seemingly unaware. The previously effective and efficient KDF
takes 4 days to secure a Mall from attackers said to be only 10-15. The information
given out by officials is inconsistent and unclear, allowing for wide confusion
as to what was really going on. Instead of reassuring us that KDF indeed had
the situation under control, the misinformation by the government affirmed the
frightening announcements by Al-Shabaab that they had the upper hand.
“The Official Truth” is a cringe worthy phrase. It is a
statement that should make the hackles rise on any journalist and immediately
raise suspicion. When the entire nation
is told repeatedly that “now is not the time to question” you have to wonder
why we should not question what we are not being told. In a war, there is
always propaganda; it is extremely distressing that in this particular event we
got more mind numbing propaganda from our own government than our enemy. “The official
Truth” is an approach that actually fuels the fire of terror, and one has to
question WHY the government would do that.